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Wednesday
May182011

WTF is Transmedia?

If you have even half a toe in the transmedia community, you've seen by now that we're embroiled in a new round of definition debates, sparked by an impassioned post by Brooke Thompson -- be sure to read the comments. And then the next post, and the comments on that one. See some of the debate on Twitter. There's miles more of that iceberg, if you Google around a little.

I've watched as I could but mostly kept quiet while the discussion unfolded, and as a lot of smart, creative people channeled their passion into trying to identify what the hell is this thing we all care about so much. I didn't have much to add. But now that the dust has all but settled, I find that I do have my own two cents to throw into the ring.

They weren't going to fit into 140 characters or a comment on someone else's post, anyway, as it turns out.

Readers beware; you won't find very much clarity here, or even a new definition, really. Just whistling in the dark. But maybe all of us can work to write the end of this tune.

The Stakes

Last year, I suggested that the reason the definition mattered was so people like me could have a name to call themselves in order to get work. And I won't lie, the word transmedia has been very good to me.

But the stakes are even higher than I realized at the time. This isn't just about being allowed to call yourself the hot buzzword; it's a lot more serious. It's about getting professional accreditation, which brings along with it industry recognition and benefits like health insurance. It's about access to funding, which can determine whether or not you get to make your project at all. When the definition finally collapses into something -- or lapses into disuse -- it will have real and significant implications.

And unfortunately, when you're drawing a definition centered around you and your work -- and I'm definitely guilty of doing this myself -- you may be inadvertently telling somebody else, "No, what you do isn't transmedia." (Or, sometimes even if that's not what we're saying, that's what they're hearing, which is just as bad, if not worse.)

I don't know about you, but this is why I find myself bristling and getting a little defensive whenever the subject comes up. I want my work to count, you know?

So here we are: The three-platforms rule excludes stuff like Cthalloween, and unhappiness ensues. The immersive/pervasive angle excludes Star Wars, and unhappiness ensues. But deep in my heart of hearts, I want a definition that includes all of this stuff, if I could just think of something.

Spiderweb vs. Sequential

I rambled a lot but didn't offer a very good, solid definition in the 2010 version of this post. A few months later, I suggested this:

trans-me-di-a (n.)

1. A method for telling a story via multiple communication channels used simultaneously.
2. A method for telling a story via the communication channels your audience already uses in their everyday lives.

But you can see, even then, that I was trying to make peace between two opposing concepts of what transmedia could or should be. I hadn't quite squirreled out what they were yet. I think now I may be a little closer to putting my finger on it, and on why it is we can't all just shrug and agree to throw a dart to pick a definition and stick with that.

Fragmentation

It's my understanding through hearsay on Twitter that our godfather Henry Jenkins modified his own definition of transmedia this year. Something about family resemblances and patterns of behavior.

Just this hearsay, though, was enough to spark a subtly different way for me to look at this whole transmedia thing. I've been trying to use one word and two definitions to include Star Wars and Perplex City and Cthalloween all together, because they seem basically the same to me. But what is the underlying commonality there?

I've been thinking, maybe it's fragmentation. Let's try this on for size: A transmedia story is one where fragmentation is a key characteristic, with the purpose of inducing the audience into actively seeking out multiple pieces of the story.

This is what we're trying to get at with phrases like "greater than the sum of its parts" and "a single cohesive story."

Star Wars fits the bill to my liking, and so does Cthalloween. As I see it, they're both examples of fragmented story, just on different ends of a spectrum: One is really big fragments, and one is really small ones. In both cases, you could stop at just one piece... but both of these projects are designed to encourage you to seek and consume multiple pieces, because you get a better view into the story and story world that way.

TransmediaSpectrum

Of course there's a catch. This leaves open the door for just about any kind of serial fiction or sequel to count as transmedia. And then again, does merely purchasing another piece of story to consume (the next book, the next show, the next film) count as that seeking behavior? And if it doesn't, why not?

Is "key characteristic" enough to exclude stuff that intuition tells us shouldn't count, like, say, the Game of Thrones series of books, or epic fantasy series as a whole? What about any comic book at all?

And what about Star Wars? Is the expanded universe greater than the sum of its parts, or isn't it? It's an easier judgement call with The Matrix, where the story on one platform directly informs and explains events on another.

I'd personally say series are out because the value-add is merely cumulative. That is to say, a series, when it has concluded, is exactly the sum of its parts and no more. This is of course in the eye of the beholder. So is "key characteristic," for that matter. It's too squishy a definition for a professional association or funding body to adopt, that's for sure.

This is a tough line to draw objectively, but I think everyone agrees that this is a necessary line to draw somewhere. All of us want transmedia to mean something special. But we all come at excluding definitely-not-transmedia stuff with our own biases.

So in order to exclude the stuff that nobody is arguing (yet) is transmedia, we get the three-platforms rule from one perspective. From another, we get the single-story-start-to-finish definition, which draws from a very different commonality. One that arises when you fragment a big story into lots of little pieces, toward the green end of that spectrum.

The Real World

See, the more fragmented you make a story, the more likely it is you're going to be entering into the second part of my 2010 definition -- embedding pieces of story into the real world, and inviting very specific kinds of interaction and consumption. Twitter, Facebook, YouTube, phone calls, live events. This is what makes for sexy, award-winning marketing campaigns and deep, immersive experiences.

And this is where I get my thrills. This is where you find writing-as-performance-art. It's where you find audience-as-agent. This is the thing that gets me excited about the power of transmedia.

But maybe I'm using that word 'transmedia' all wrong, and maybe I have been all along. (Just because it's transmedia doesn't mean it's good or innovative; just because something is good or innovative doesn't mean it's transmedia.)

Maybe we could just keep calling the deep, immersive, embedded-in-the-real-world stuff 'alternate reality games.' And we could use the word 'transmedia' as our umbrella term for all story in which fragmentation is a key characteristic. We ARG people would still be transmedia in that light...

...Even if we do nearly all hate the name 'ARG' to begin with. Even if it means transmedia isn't synonymous with deep or immersive experiences in quite the way we mean. Even if it puts us into the same category as Hollywood franchises on the one end of the spectrum, and even if that fragmentation takes place in only one medium on the other.

Would that be so terrible? What am I missing?

Questions All the Way Down

Unfortunately, transmedia-as-fragmentation still leaves a lot to be answered. Sorry, guys. I did say I was only whistling in the dark, here.

I just don't know where it puts transmedia marketing, for example, or transmedia documentary. When we talk about "using transmedia tools," are we talking about breaking something into fragments to induce seeking behavior... or are we talking about embedding content into everyday communication channels? Or even something else I'm not thinking of? For now, it's going to depend on who you're talking to. Which is the whole problem to begin with, right?

I suspect I won't even be internally consistent. Heaven knows I haven't been up until now. I'm still a little lost and confused, to be honest. As you can see, the debate is raging not just around me, but in me, too; I'm not writing out a new definition because what I think is still evolving.

But I know this is important, and I feel like I'm edging closer to something, even if I'm not all the way there yet. Here's hoping another year brings us all a little closer to consensus.

Your thoughts are, as ever, very welcome.

Reader Comments (16)

Once again, your thoughts re: the transmedia definition are, I think, closest to mine. It seems most useful, generally, for everyone involved, for the word to have a broad definition--your spectrum--with 'subcategories' along the continuum (from "ARG-model" to "expanded storyworld" or some such).

And I think there's something in the 'greater than the sum of its parts' idea and something to say about all fragments being enhancements to a storyworld (which still follows in a more ARG-like model, but on a smaller scale as you suggest), that could help hedge out what we all agree isn't transmedia (like series and adaptations).

Thank you for your dark-whistling insights, Andrea!
May 19, 2011 | Unregistered CommenterLucas J.W. Johnson
Would it complicate transmedia matters to include "Arab Spring" as a prime example of the forces governing the evolution of tomorrow's media? Or must these profoundly-interactive, multiple-platform narratives be fictional? Where is it written? (One gratuitous Lawrence of Arabia reference for irony.)
May 19, 2011 | Unregistered CommenterScott Ellington
Lucas: I'm glad you like the post. I do feel like there's a lot of consensus in broad strokes, and the question is all about how to exclude the things that fall off the ends of the spectrum -- epic fantasy series on the one side, and maybe stuff like Dictionary of the Khazars on the other end.

Scott: I will not take that bait, for now. That way lies only needless complication.
May 19, 2011 | Unregistered CommenterAndrea
Fair enough, Andrea.
May 19, 2011 | Unregistered CommenterScott Ellington
Andrea, i was just thinking about Transmedia fragmentation this morning and then i read this... which just goes to show there is something to be said about collective intelligence. I agree with you on the stakes and the idea that only time will takes us closer to the core of this issue. This post and Steve's (http://www.stevepeters.org/2011/05/18/what-the-hell-is-transmedia) assure me of that. I've been a bit out of the loop cause I was out of the country and got sick when i got back, but thinking of posting a blurb about my views on fragmentation soon just to further the conversation. Thanks for the post, as always great read! :)
May 19, 2011 | Unregistered CommenterAarrglington
Hey Andrea, you have some sharp insights here into the elusive nature of transmedia, as least in regards to its consensus definition. I agree that deliberate narrative fragmentation is one of the core characteristics, if not the defining feature. But I would argue that word itself -- fragmentation -- requires further refinement and definition. Towards that end, I suggest using a term I've been tossing around for about four years since I created "Afterworld". That term is FRACTAL and I'll let the definition speak for itself:

A fractal is a rough or fragmented geometric shape that can be split into parts, each of which is (at least approximately) a reduced-size copy of the whole, a property called self-similarity.

Keep up the good work,

Brent FriedmanElectric Farm Entertainmentbrent@electricfarment.com@BFREE63
May 19, 2011 | Unregistered CommenterBrent Friedman
Brent, you're right, and working out what a fragment is would probably be the next big debate. I don't know that I'd agree with "fractal," though. My initial reaction is that it carries an implication that each discrete fragment will have a beginning, middle, and end... which winds up excluding story told with much many smaller fragments that aren't capable of carrying that much narrative weight on their own.

I'll have to mull it over a little more before I'm sure what I think, though!
May 20, 2011 | Unregistered CommenterAndrea
Hmmm, never saw fractal as implying that each story shard must have a beginning, middle and end. My interpretation of the term, in relation to transmedia, is that each fractal shard is faithfully representative of the whole experience. For instance, each shard is "self-similar" in tone, visual representation and creative continuity with the larger narrative construct; whether each shard actually replicates a micro-form of the macro-narrative would depend, in my opinion, on the medium and/or platform.

Personally, when designing any transmedia project I hold myself to this admittedly rigorous standard of "fractalization" because I want every story shard to stand alone as a strong introduction to the larger experience and, ideally, a satisfying story byte unto itself.
May 20, 2011 | Unregistered CommenterBrent Friedman
"Maybe we could just keep calling the deep, immersive, embedded-in-the-real-world stuff 'alternate reality games.' And we could use the word 'transmedia' as our umbrella term for all story in which fragmentation is a key characteristic. We ARG people would still be transmedia in that light...

...Even if we do nearly all hate the name 'ARG' to begin with. Even if it means transmedia isn't synonymous with deep or immersive experiences in quite the way we mean. Even if it puts us into the same category as Hollywood franchises on the one end of the spectrum, and even if that fragmentation takes place in only one medium on the other.

Would that be so terrible? What am I missing?"



Isn't this what we're doing, or am I missing something?

I am not bristling because "omg other people are using the term transmedia and they aren't talking about ARGs!!!!" but because, increasingly, it felt as though the only thing that could be considered transmedia were big franchises and broad branding sorts of things. From the PGA credit guidelines to more explicit blog posts, ARGs and other natively built integrated sorts of transmedia experiences are being excluded from the transmedia pie which has a few fairly serious implications.

One blog post went so far as to categorize ARGs as multimedia. The other example of multimedia was powerpoint presentations. Seriously.

Another blog post raved about transmedia and it's awesome powers of awesomeness and pointed to a presentation showing all this awesomeness by highlighting various common/standard examples (which I've forgotten, but many were ARGs). Fantastic! Except that by the end, the author of the post had excluded those sorts of projects from its description of transmedia which focused on things such as Harry Potter, Pirates of the Caribbean, and Star Wars. I cannot find the post, but seem to remember, an implication that ARGs could be included in a larger transmedia strategy but that they, alone, were not transmedia.

There is a big disconnect, for me, when I see ARGs (and similar) pointed to as great examples of transmedia but then excluded from definitions and guidelines. It feels as if folks want to use the work that has been done to build some sort of standing for transmedia, but they don't want to include further works along those lines.

I've never been of the mind that "deep or immersive experiences" defined transmedia, but I do believe that transmedia can and should include such things.
May 26, 2011 | Unregistered CommenterBrooke
hello, just as an example of how fragmentation can be used through a combinatoric editing engine: http://walking-the-edit.net/en/In opposition of traditional filmmaking the "final cut" is not in the hand of the editor but the user (walker) -> starting with data stored in a geolocalized database, the structure of a walk will build interactively the structure of a unique and surprising movie...Ulrich (from Geneva Switzerland)
May 26, 2011 | Unregistered CommenterUlfisch
Ulfisch, while that does sound like an interesting and innovative project, this isn't the right venue for promoting your work.

I'm leaving your comment up, but please don't link a project without adding to the conversation in the future.
May 26, 2011 | Unregistered CommenterAndrea
Brent: I see what you mean about internal consistency. I think that might be more a style thing, though, than a defining point. Story universes with a consistent tone and air-tight canon are in style right now, but that might just be the audience's taste for the moment.

In the future, we might see the fashion change to incorporate less certainty; think of Rashomon-style narratives, where you get a different idea of what might have happened if you consider differing pieces of the experiences. Or creators playing with a palette of distinct tones: One piece as a comedy, one as an adventure, another as horror, etc.
May 26, 2011 | Unregistered CommenterAndrea
Brooke: It is highly likely you're reading posts I'm not, because I haven't seen the ones you've brought up. If you find links, I'd like 'em, because then I could speak from the same knowledge base as you.

The PGA credits thing... I've been having a lot of sympathy for them lately, believe it or not. They had to come up with something they could *measure*, a concrete objective membership criteria. Remember we went through this same awful, awful discussion with TAG, and found it to be a losing game all around.

So the PGA went with something they could measure for their purposes. And they'll change it, or they won't. But meanwhile, the film-producers community isn't the whole of transmedia, and focusing on their definition might just be giving them a lot more relative weight and authority than they deserve.

The community as a whole seems to by and large recognize a bigger spectrum of transmedia, too -- I mean, people like me and Steve aren't exactly on the franchise end of things, but we're sure getting invited to enough conferences to talk about transmedia. At the end of the day, I am just not feeling marginalized.
May 26, 2011 | Unregistered CommenterAndrea
I'm a bit too busy to go digging for blog posts from a month or two ago, but it's likely that many of the ARGs are multimedia not transmedia posts were inspired by this Advertising Lab post (or, perhaps, by whatever inspired it): http://adverlab.blogspot.com/2011/04/media-cross-multi-or-trans.html

Things have changed in the month plus that folks have been pushing back. Yay! I wasn't keen to get into another round of definition discussion, but I am glad that I got involved.

As for the PGA credit. I totally understand why it is what it is. And that's ok. What would not be ok, however, is for others to mimic their criteria. Fortunately, by discussing the problems open & publicly, those groups can both be made aware of some of the issues and that there's a vibrant community of interested parties. My discussion of it has opened up conversations with several state level arts organizations who have been struggling not only with how to support transmedia projects but how to do so when they tend to span (and, thus, potentially fall through the cracks of) the existing criteria for several different agencies. So, no, it's not all about the PGA and it's not all about the film producers community... there is a bigger picture and folks do seem to see it.
May 26, 2011 | Unregistered CommenterBrooke

Andrea: I really like the 'fragmentation' definition. It's a persuasively common characteristic and it made a number of things slide into place for me. On this:

"Of course there's a catch. This leaves open the door for just about any kind of serial fiction or sequel to count as transmedia. And then again, does merely purchasing another piece of story to consume (the next book, the next show, the next film) count as that seeking behavior? And if it doesn't, why not?"

I think there's a clean and useful way to close the loophole: the story has to be fragmented but also ergodic in the Aarseth sense, that is, it needs effort to traverse and that effort is itself part of the experience of the story. This neatly excludes effort around buying the next episode from a bookshop... unless it's a secret midnight bookshop opening as part of a campaign. In this case the test holds true, because it probably is transmedia in some sense.

When the narrative is fragmented, the ergod..icity (there has to be an easier noun) tends to align along traditional TM directions, like seeking out new bits of the narrative or assembling backstory. So the fragmentation is still the other half of the puzzle. So, brava. :-)

June 3, 2011 | Unregistered CommenterAlexis Kennedy

Alexis, I just wanted to quickly follow up to say that I thing "ergodic" is a fantastic word and I am going to have to work out how to use it more often now that you have introduced me to it.

That is all.

June 9, 2011 | Registered CommenterAndrea Phillips
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